Pathetic Service Bordering on Frauud

Good day,<br> <br> My original complaint was closed on 17/07/2015 without any feedback being given to me. After I followed up from the call centre, it emerged that Vodacom has only refunded me R 3,505.91. Vodacom admitted they were wrong in billing me an extra R149 p/m since August 2012 to June 2015. That is a total billing of R 5,215!! Where is the rest of the refund?! I insist on a full refund, plus interest, plus all the R100's charged for unpaids!!<br> <br> I logged a new complaint (ref: S3-8BQ1C-CAB9P) with the call centre.<br> <br> Thanks to the way this debacle was handled I will never again have a VODA**** contract. Your behavior borders on ******** *****! Either release me from my contract obligation free, or sort this out NOW! This query started in 2012 already!!<br> <br> Thank you.