TH
Tamlynn H

1 reviews | Active since Dec 2021

16 Dec 2021, 21:15

Pathetic service, beyond pathetic

The service is PATHETIC!! Vodacom called me to do a sim upgrade which I did and I was suppose to get a voucher and all I’ve been doing was going back and forth please don’t fall for the trap it’s bad service. I really feel like changing my service provider. They are so quick to call for upgrades but when you’re suppose to get something in return it’s a forever process. Don’t fall for any of it.

0
Replies (1)
Vodacom
Vodacom's reply17 Dec 2021, 07:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team