TH
Tamlynn H
1 reviews | Active since Dec 2021
16 Dec 2021, 21:15
Pathetic service, beyond pathetic
The service is PATHETIC!! Vodacom called me to do a sim upgrade which I did and I was suppose to get a voucher and all I’ve been doing was going back and forth please don’t fall for the trap it’s bad service. I really feel like changing my service provider. They are so quick to call for upgrades but when you’re suppose to get something in return it’s a forever process. Don’t fall for any of it.
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Replies (1)Vodacom's replyOfficial
17 Dec 2021, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Dec 2021, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
