Pathetic Service

Very dissatisfied customer. I have two contracts and I am interested in the third however I have sent emails several times with no response. I have been with Vodacom from the onset and have not been with any other service provider. The time has now come for me to change. I was offered a contract via sms and called the customer care line. None of the consultants are aware of this promotion. I was asked to email vadmincoactivate. I was given a ticket number which was thereafter closed without a call or response to my email. I have since emailed that address thrice with no response.

Vodacom you do not deserve any stars for your pathetic service.