KG
Karmani G
1 reviews | Active since Jan 2022
21 Jan 2022, 15:13
Pathetic Service
VODACOM service is pathetic i have had slow response on a new uncapped LTE line since 10/01/2021 after numerous calls follow ups line refreshes etc, i am still struggling this is unacceptable as i have other vodacom devices which work fine, first few weeks worked fine now i want to cancell and they state i must pay the balance of the contract, am i to pay for something not working? PATHETIC VODACOM
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Replies (2)
Vodacom's replyOfficial
22 Jan 2022, 10:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jan 2022, 10:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KG
Karmani G's updateReviewer Update
27 Jan 2022, 17:13Good day i have rebooted the router and is the same, a gentleman called me this afternoon however he was unable to assist as he was from business support
KG
Karmani G's update27 Jan 2022, 17:13
Reviewer Update
Good day i have rebooted the router and is the same, a gentleman called me this afternoon however he was unable to assist as he was from business support