Pathetic service

I have been the victim of unauthorized debbiting for a few months now.of course vodacom firstly denied it was them.i then took of work,proofed it and was stil not assisted accept by empty promisses.i got a mail after lodging complaint after complaint at vodacom and eventually at npa and ombudsman.i was prommised again this is resolved and moneys wil be paid back,but this month i was billed 3 times higher for the service they made a mistake on(a contract that ended 2 years ago which i started getting billed for again)on top of that there is now another aditional amount of more than R500 on my existing contract and the lte contract i canceled is still being deducted.wow looks like when you complain about money they take without permission thy just increase it.i have lodged another complaint at npa,ombudsman and icassa...i will find out from police station if a ***** case can be oppened and do that as well.even money that was supposed to be paid back takes up to 14 days...do they think we all have thousands of rands to wait for...mine is at about R 3400 at moment