Pathetic Service
I called in to Vodacom Insurance and wanted to enquire how much it would cost me to insure my Samsung S23. The agent assisting in the call centre just dropped the phone.Pathetic and terrible service. Surely this is a call centre and this call can be traced.i am disgusted by the service. Keep your insurance i will go somewhere else with better service.
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Replies (3)
Vodacom's replyOfficial
14 Aug 2024, 08:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Aug 2024, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
14 Aug 2024, 12:05i am still waiting for an email to come through from Vodacom
's update14 Aug 2024, 12:05
Reviewer Update
i am still waiting for an email to come through from Vodacom
's updateReviewer Update
14 Aug 2024, 15:33Still waiting for email to come through from insurance agent as promised
's update14 Aug 2024, 15:33
Reviewer Update
Still waiting for email to come through from insurance agent as promised