PR
Pieter R
1 reviews | Active since Jan 2011
28 Jan 2020, 06:47
Pathetic service.
I moved from Telkom LTE to Vodacom LTE and have had dropped signal or no signal at all, since I moved. My wife who works for Vodacom cannot even get it right to get the problem resolved through their internal routes. They open an incident then close it without solving the issue. Vodacom, Cancel my contract so I can go back to Telkom OR FIX THE PROBLEM.
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Replies (1)Vodacom's replyOfficial
28 Jan 2020, 07:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jan 2020, 07:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
