Pathetic service @ vodacom trade route mallL

<p>Took out new contract with vodacom at the trade route Mall Lenasia, ported my number which was supposed to take two days. Four days later I realised that I was getting no phone calls only to get told from a vodacom call centre consultant that my number was not on the system which meant that it was never ported. Went back to the store and was told that it would take 24 working hours to port and be live, four days later it was never done. I went back to the store to cancel my contract as I was being messed around. Accordingly they cancelled and I was told that I would not be debited with any amount. However a few days later I was debited with a third of the contract amount and then debited again at the end of the month with the full amount of the contract.</p> <p>Contacted the vodacom trade route branch again to query and I was told that they will call me back to sort it out. A week later and no reply from them, I called again to enquire only to be told that the manager can only assist me but the manager was supposedly busy to talk to me. The consultant told me that he would tell the manager to call me back, but not surprisingly I did not receive any call back and I am still waiting for their feedback. This is totally unacceptable and very bad customer service.</p>