Pathetic Service at Vodacom repair centre Umhlanga

Worst experience received from the Vodacom Repair Centre in Umhlanga. My husband sent his phone in for repairs in December 2020, it was challenging to say the least, from the receptionist to the consultants who gave us a runaround, the manager assisted after much frustration. We noticed the same problem occurring with the phone with the phone and was told the warranty on parts was only 3 months. This was not told to us & furthermore if they used original Apple parts to repair the phone surely it wouldn’t only last 5 months. A quote of over 6K was sent to me which I refuse to pay. We purchased our devices from Vodacom for being a reputable company, not for giving us more grief and pathetic service. This is absolutely unacceptable, we even asked for the phone to replaced in December and it was declined as they assured us we would never have this problem again. I am highly disappointed & frustrated!!!