ZN
Zandi N

1 reviews | Active since Nov 2021

24 Nov 2021, 15:48

Pathetic service at Vodacom

It’s very difficult to get out of Vodacom contract, especially if you are a victim of ********** account. I’ve been given a run around, from one department to the other and it’s been more than a year. Mind you that you can’t open another account. I was even handed over for collection for non payment on something I didn’t buy.

0
Replies (1)
Vodacom
Vodacom's reply24 Nov 2021, 21:18
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team