Pathetic service at Vodacom Cresta upper level store.

I took my elderly mom to the upper level Vodacom Cresta store on Tues afternoon 22 December 2020 to see what we could do about her 1) cellphone battery draining very fast and 2) to ask if they had stock of the Alcatel 2019 Senior phone. Getting advice from the female assistant at the station closest to the entrance door that day was like pulling hens teeth. Anything we asked her was just a blunt mumbled "no". No suggestions. Nothing. She only got off her seat when I asked her if the store manager might be more knowledgeable. And even then was just as unhelpful and disinterested. She should be grateful she has a job with Covid: not treat your clients like she is doing you a humongous favour. And when you deal with customers: don't make them beg you to speak louder because you mumble: not sure if on purpose in case you have to actually do some work.