PATHETIC SERVICE AT VODACOM

I have decided to cancel my contract with Vodacom SA due to pathetic service. I logged a service request with a guy called Buhle on a Monday evening.The guy informed me there was a fault affecting Midrand and Centurion and he did not supply an SR number.I followed up a another day and spoke to another consultant named *** who logged service request SR*** and she also said the fault was not yet resolved the Technicians are working on the fault. On the 24/03/2022 I called again only to be greeted by another female *********** consultant who informed me the service request has been assigned today to a Technician..I asked the question what about the fault that your other team members said was being attended. She could not say anything I asked to speak to the manager and she refused she said she will send him an email..The day before I had asked for the manager and I emailed the so called Manager who never responded, his email is *** .. Upon realizing that I am not going anywhere with Vodacom I have made a decision to cancel the contract with Vodacom due to pathetic service ...They employ *********** people who I believe are the center of these problems and Labour broking being the largest contributor,qualified and competent engineers will never want to be brokered by these many companies that exist within Vodacom..Worse some of these companies are co-owned by Snr managers at Vodacom.