ZM
Zola M
1 reviews | Active since Jul 2018
01 Feb 2022, 09:35
Pathetic service at Vodacom
I have been trying to contact vodacom for the account that was opened under my name **********ly with no success. I am not happy at all with vodacom services. 1stly they allowed a ***** to take place with no correct documentation. I didn't even sign anything rgarding this ********** activity. I'm requesting someone from Vodacom to contact me as a matter of urgency regarding this issue before I take further action. I would like to be provided with all the details/ documents used to open this account and I demand this account to be removed from my ITC record.
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Replies (2)
Vodacom's replyOfficial
01 Feb 2022, 16:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2022, 16:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
ZM
Zola M's updateReviewer Update
21 Feb 2022, 15:46Good day
I need someone from Vodacom to contact me urgently and explain how was the account opened and documentation used as I cannot endure the calls and emails received from the collection department on the ********** account my cell number ***.
Can this matter be treated as urgently as possible?
Thank you.
I need someone from Vodacom to contact me urgently and explain how was the account opened and documentation used as I cannot endure the calls and emails received from the collection department on the ********** account my cell number ***.
Can this matter be treated as urgently as possible?
Thank you.
ZM
Zola M's update21 Feb 2022, 15:46
Reviewer Update
Good day
I need someone from Vodacom to contact me urgently and explain how was the account opened and documentation used as I cannot endure the calls and emails received from the collection department on the ********** account my cell number ***.
Can this matter be treated as urgently as possible?
Thank you.
I need someone from Vodacom to contact me urgently and explain how was the account opened and documentation used as I cannot endure the calls and emails received from the collection department on the ********** account my cell number ***.
Can this matter be treated as urgently as possible?
Thank you.