KB
KAREN B

1 reviews | Active since Apr 2016

01 May 2016, 10:50

Pathetic service at Vodacom

I upgraded in March, but since then I have half the airtime and I asked for 2G data. Now I get 184mb data. I've been phoning and speaking (to Douw and Jaques the manager) for the whole month of April ,but to no avail. Bloemfontein waterfront Vodacom shop is not capable to fix the mess they made with my contract. Who can help me please? I can not payfor this contract for the next 2 years,for it is not what I requested.

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Replies (1)
Vodacom
Vodacom's reply03 May 2016, 09:49
Official

We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.

Please note that a consultant will make contact with you in due course to assist with your query.

 Regards

 Consumer Website Team