NH
Niresh H

1 reviews | Active since Mar 2017

20 Aug 2019, 08:20

PATHETIC SERVICE AS ALWAY FROM VODACOM.

On the 5th August 2019 my services were suspended by Vodacom without warning or notice, I contacted Vodacom and sent an email to Vodacom Business Mobile (EC-1RCQ-2K6FJ5)EC-1RCP-326OC4)), requesting reasons as to why I was not notified or warned in regards - to date I have not been contacted by anyone from Vodacom - this is how Vodacom values their clients, I am now resorting to last procedures, firstly by logging a complaint with Hello Peter and my next step will be with the relevant authorities as once again this multi-nationals don't care about customer service, and the inconvenience caused to my business, 3 weeks and no botheration to get back to me says a lot about Vodacom's attitude towards SME's in South Africa, now they would expect me to pay reconnection fees and pay for the service for 2 weeks that I couldn't utilise, I will not take this lightly!!!!

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Replies (1)
NH
Niresh H's update22 Aug 2019, 10:58
Reviewer Update
As expected Vodacom doesn't even bother to respond