PATHETIC SERVICE AND USELESS COLLECTION DEPARTMENT

I have now had enough of Vodacom. I missed a payment last month - My fault - my problem, Correct. 1 of my 3 telephones on my contract was suspended.....I made the payment for the amount stipulated by the collections department of R1580 on Saturday 20th February as was agreed with the department. <br> Now let me start with your call centre. You are the market leader in Communications but cannot get a system that actually works. Your messages play giving useless options for ages. You are asked to enter you telephone number, then your ID number (for verification)...You wait in the que and then get asked ALL the same questions again!!!!! ***???? WHY People.... just put me through to an operator to ask the questions and stop wasting peoples time.<br> Now let me get to my MAIN issue.....I called on Tuesday afternoon and spoke to a lady, She told me it would be back on in 4 hours, Phoned again Wednesday, Told it will be on in 2 hours, Phoned on Thursday, Told me its on a new system, she will call me in 30 minutes. i Phoned again at 10:30 only to be told that i had short paid R7.85 and that It wont be connected. I understand it my debt to be paid but your people are **** useless. Off to Cell.