1 reviews | Active since Nov 2016
Pathetic service and *******
<p>signed for R550 contract with Vodacom but received bills of R1000, R747 now the latest R903. was told its due to high data usage. I explained that I do not use the sim because I moved to another network. Logged a incident on 17/11/2016 now i was told that data incidents takes long and that incident is still pending, seriously?? because you still debiting these use amounts.</p> <p>agent confirmed on 17/11/2016 that November is my last debit but now i received the R903 bill, again with an agent telling me that December is the last debit.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
