pathetic service and they dont value the customer

After complaining with vodacom and i received mails from them which doesnt even make sense , they kept on lying and they couldnt even say sorry we made a mistake , instead of answering my question , they didnt do that ,They cannot even apologise to the customers maybe is because they are full of customers , i will never renew my contract with vodacom , dont even send me any promotional things , and whoever that ask me about any vodacom contract , i will tell them HOW USELESS VODACOM IS AND THEY DONT EVEN CARE ABOUT their Customers , the last mail i received from them was forwarded by the collection department i am still waiting, she even made typing error stating i owe 22 grand , lol it clearly states that they dont take time to resolve an issure , they are not professional and i will never ever RECOMMEND VODACOM TO ANYONE.they cant even say we apologise we went into your account 3 times without informing you ?we apologise for the frustation we might have caused you , VODACOM WILL NEVER DO THAT , I AM GLAD I AM NO LONGER USING THEM AND I DONT WANT TO USE THEM ANYMORE , I WILL RATHER GO TO OTHER COMPETITORS .....OHHH VODACOM YOU TREAT YOUR CUSTOMERS LIKE BUNCH OF ROTTEN POTATOES ,