Pathetic Service and Support from Vodacom

I have logged numerous complaints with Vodacom about the aggressive shaping of the Network in our area and the poor reception as a result. It is not due to a bad tower or quality signal, as people on Telkom (That roams via Vodacom) gets absolutely excellent speeds !!?? - This is unacceptable from Vodacom.

I have spend so many hours on this and when you call them to cancel they drag their feet and have every manner of excuse. They don't call you back and you are left in the dark. You simply don't know where you are standing. Stay away from their fixed LTE services. Their Service and customer support is simply Non-Existent !