JK
Julaikha K

1 reviews | Active since Feb 2017

05 Feb 2017, 10:46

pathetic service and support

<p>I went in the first week of January 2017 to get a phone contract, every phone I chose they had no stock non the less I chose the phone and was told I would receive it in the next week. Sales people barley cared to show any kind of help, almost as if they were annoyed. Since then till now which is the 8 February 2017 might I add that every week I phone the store to find out if stock has arrived and all I get back is a noo replie. Which is ridiculous and pathetic. </p>

0
Replies (2)
JK
Julaikha K's update05 Feb 2017, 11:06
Reviewer Update

I meant still waiting till date which is 5th February

Vodacom
Vodacom's reply05 Feb 2017, 12:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team