BS
Brendan S

1 reviews | Active since Feb 2014

07 Jun 2018, 10:33

Pathetic Service and ******** users

Firstly vodacom has left me serviceless for more than a month now after paying my bill and now they have debitted me twice for something i have paid for they are requesting i go into store and sort this out but why have a support center when we cant call and do it via there they are useless and all they care about is money nothing more

PS: Vodacom please reply to this topic and not call me i want the world to see how you deal with a situation

0
Replies (3)
Vodacom
Vodacom's reply07 Jun 2018, 11:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

BS
Brendan S's update07 Jun 2018, 11:22
Reviewer Update
Please reply here as stated in the first correspondence as i want this to be public view so people can see how vodacom handle there customer issues
BS
Brendan S's update07 Jun 2018, 15:39
Reviewer Update
Wow 4 hours still nothing shows how pathetic Vodacom is