Pathetic service and *******

<p>5 moths ago I bought a flex 200 P8 huawei contract phone from Vodacom. 2 months after receiving the phone, a sales consultant from Vodacom called and sold this wonderful idea to me, she mentioned that they can see that I use a lot of bundles and airtime. They would like to recommend top up R500, FLAT RATE meaning I will get R500 airtime and can redeem it as how and when I want to. last month I received R500 airtime but I was charged R750 and this month I received R500 and I was charged R750. You need to bear in mind that I could only afford R200 now the amount has been trippled. I have tried calling their call centre to go back top up R200 but there is no answer, you hold on the line for hours. I am really not getting any joy at all with VODACOM and their rates are ridiculous. Can someone please sort this out. </p>