dB
dewald B

1 reviews | Active since Nov 2015

23 Mar 2026, 18:42

Pathetic service and reception.

Vodacom reception has been off for 5 days now. Paying over a R1500 per month for nothing. This is the 3rd time this year that it has been of for almost a week. So a full month in total without reception. MTN has reception but vodacom doesn't. We used to have relatively constant signal. About 80% of the time. Friends of mine 45km from me also don't have. So it's at least a 100km radius that it is completely off. Vodacom I urge you to rectify this as I wish to cancel my contracts with you. Absolutely pathetic service.

0
Replies (2)
Vodacom
Vodacom's reply24 Mar 2026, 07:30
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team.
dB
dewald B's update24 Mar 2026, 07:31
Reviewer Update
Vodacom can contact me via email. I want a paper trail of this. ***.