dB
dewald B
1 reviews | Active since Nov 2015
23 Mar 2026, 18:42
Pathetic service and reception.
Vodacom reception has been off for 5 days now. Paying over a R1500 per month for nothing. This is the 3rd time this year that it has been of for almost a week. So a full month in total without reception. MTN has reception but vodacom doesn't. We used to have relatively constant signal. About 80% of the time. Friends of mine 45km from me also don't have. So it's at least a 100km radius that it is completely off. Vodacom I urge you to rectify this as I wish to cancel my contracts with you. Absolutely pathetic service.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
24 Mar 2026, 07:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Vodacom's reply24 Mar 2026, 07:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
dB
dewald B's updateReviewer Update
24 Mar 2026, 07:31Vodacom can contact me via email. I want a paper trail of this. ***.
dB
dewald B's update24 Mar 2026, 07:31
Reviewer Update
Vodacom can contact me via email. I want a paper trail of this. ***.
