MB
Mohamed B

1 reviews | Active since Jun 2011

23 Oct 2022, 17:08

Pathetic Service and Pathetic Service Provider

VODA"DOM" UNFORTUNATELY I'VE GOT TO RATE VODADOM 1 STAR BUT THEY DON'T EVEN DESERVE 1 STAR. UNFORTUNATELY IT'S BEEN A MISSION TO EVEN GET THEM TO UPGRADE A SIMPLE CONTRACT AND TO GIVE ME A GOOD OFFER, THAT'S EVEN IF THEY DECIDE TO MAKE CONTACT WITH YOU. THE BEST CONTACT FOR VODADOM IS THEIR RETENTIONS. THEIR WEBSITE HAS MADE THINGS MUCH MORE DIFFICULT TO BUILD A PACKAGE AND RENEW MY CONTRACT.

1 WORD FROM ANY HUGE ENTITY OR COMPANY AND THEY WILL COME RUNNING FOR THE MILLIONS OF RANDS OF CONTRACT. THE ENTITY I WORK FOR PAYS THEM MILLIONS BUT 1 SIMPLE CONTRACT IS IMPOSSIBLE TO GET THEM TO ASSIST YOU WITH.

0
Replies (1)
Vodacom
Vodacom's reply24 Oct 2022, 07:46
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team