Pathetic service and no solution

Once again, horrific service. Once again, my activation has been disconnected without communication or reason. Once again, no one to assist. On June 5th openserve line went down. I called on the 6th of June at 6am to query this. June 7th the line was not restored. After 1pm on the 7th I called again to follow up (because customers must call for follow ups) horrific- only for an apparent senior to tell me that he has no idea whats going on and he'll have someone else reach out. Mind you, the back up data device is also not working. Did I mention that this exact **** show happened last month in May as well? It's time I cancel with this horrific service and support a better service.