MS
Marc S
1 reviews | Active since Jul 2011
17 Sept 2019, 07:32
Pathetic service and lack of help
I called 135 and I gave gone through the ridiculous Tobi process. I was called back but in the middle of the discussion I was cut off!!!! No one has since bothered to call me bac****! I gave gone through this ridiculous Tobi process again and still no one has called me back?????? ALL I WANT IS TO TALK TO SOMEONE AND GET HELP!!!!!!!!!!!!
FOR GODS SAKE, WILL A HUMANBEING HELP ME!!!!!!!!!
Helpful (0)
Replies (6)0
Replies (6)
Vodacom's replyOfficial
17 Sept 2019, 10:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Sept 2019, 10:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Marc S's updateReviewer Update
17 Sept 2019, 18:19NO SURPRISE ........ zero contact from Vodacom!!!
MS
Marc S's update17 Sept 2019, 18:19
Reviewer Update
NO SURPRISE ........ zero contact from Vodacom!!!
MS
Marc S's updateReviewer Update
18 Sept 2019, 16:45DAY TWO AND STILL NO ONE FROM VODACOM HAS THE COMMON DECENCY TO CONTACT ME!!!!!
MS
Marc S's update18 Sept 2019, 16:45
Reviewer Update
DAY TWO AND STILL NO ONE FROM VODACOM HAS THE COMMON DECENCY TO CONTACT ME!!!!!
MS
Marc S's updateReviewer Update
19 Sept 2019, 13:33Day Three and NOTHING from Vodacom!!!!
To be expected!!!!
To be expected!!!!
MS
Marc S's update19 Sept 2019, 13:33
Reviewer Update
Day Three and NOTHING from Vodacom!!!!
To be expected!!!!
To be expected!!!!
MS
Marc S's updateReviewer Update
20 Sept 2019, 06:26Day Four AND nothing from Vodacom!!!!!!!
Don’t have the common decency to call a customer as they said they would!!!!
Don’t have the common decency to call a customer as they said they would!!!!
MS
Marc S's update20 Sept 2019, 06:26
Reviewer Update
Day Four AND nothing from Vodacom!!!!!!!
Don’t have the common decency to call a customer as they said they would!!!!
Don’t have the common decency to call a customer as they said they would!!!!
MS
Marc S's updateReviewer Update
21 Sept 2019, 11:2717 Sept to 21 Sept and NOTHING from Vodacom!!!!!!!
They just don’t care.........
They just don’t care.........
MS
Marc S's update21 Sept 2019, 11:27
Reviewer Update
17 Sept to 21 Sept and NOTHING from Vodacom!!!!!!!
They just don’t care.........
They just don’t care.........