Pathetic service and inconsistent information

<p>I received this massage the 13th May,I am not sure exactly what 'due course 'is in proximity but would rather have expected someone to have made contact by now,this is just proof of your inability to be accountable and the pathetic standard at which you hold your customers!! </p> <p>' Dear Customer,</p> <p>Thank you for making us aware of your Hellopeter complaint.</p> <p> </p> <p>Please note that a consultant will make contact with you in due course to help with your query </p> <p>Kind regards, Vodacom Customer Care Roderique Lategan'</p>