Pathetic Service and *********** Staff

<p>I upgraded on the 16 April 2017 but up until today the 4th May 2017 i havent received the phone. When i call people always promise to investigate and call me back but they dont. Selwyn Buys was the one doing my upgrade and when i requested that he trace and give me the tracking number still i havent received any information. I just spoke to someone now on the upgrades department and she put me on hold for 30 munites when i requested to speak to the supervisor or Manager. Can someone please call me and explain why is it taking over 18 days for a phone to be delivered. </p>