Pathetic service and ******* charges

<p>Been trying to get through to the Billing department for a day now. Apparently I owe them money which is impossible, my contract is a top up package. </p> <p>Uchoose 350@R350pm</p> <p>Handset @ R 330.00 pm</p> <p>Clip @R 9.50pm</p> <p>Instant recharge taken monthly is R95.</p> <p>Total and it can't be more is R783.50pm inclusive of vat.</p> <p> </p> <p>The amount they say I owe is R270 which is exactly the amount they reimbursed me when my airtime magically disappeared. Now they want to charge me for it. </p> <p> </p> <p>It is impossible to get hold of someone there and as soon as you explain why you are calling they transfer you to another department.</p> <p> </p> <p>Great timing Vodacom, My wifes contract is expiring end of this month and mine in a month or so. Its like you want your customers to go to another network. </p> <p> </p> <p>Very bad service the last while.</p>