1 reviews | Active since Jul 2018
Pathetic service and ******** consultants
Being angry would be an understatement. I have been with Vodacom on VIP Red for the past four years and this year I have decided not to take a new device but rather opt for unlimited minutes. I have managed to upgrade and was given 20G data, R70 airtime and 1000 minutes. I have not received the minutes as discussed till this day and I am so angry because i keep calling instead I will look like a fool and hold for a good 30 minutes then either call would drop or someone would direct me to a different department without my consent. I am soooooooooooo moved and I want nothing to do with vodacom!!!! enough is enough
It is amazing how a company would attract new customers and dismally fail simple thing of being loyal to their customers who have also been loyal to them.
Again this is disappointing, my issue has not been resolved as yet.
Yes, someone called me this morning however I was off to a meeting and requested to be called back at 09:30 and till this hour there has been no call coming through. Someone please come to rescue because I don't have any mileage left to call and be sent around with no proper resolution.
Again this is disappointing, my issue has not been resolved as yet.
Yes, someone called me this morning however I was off to a meeting and requested to be called back at 09:30 and till this hour there has been no call coming through. Someone please come to rescue because I don't have any mileage left to call and be sent around with no proper resolution.