1 reviews | Active since Feb 2021
Pathetic Service and Full of lies
Vodacom is a highly unpleasant service provider. They have blacklisted my phone without my permission and to date no one has done anything to rectify this error. No one in the ***** department can tell me why this was done. All I get told is that I have to wait for days for the phone to be unblocked. Why should I have to wait when this is Vodacom's fault. Furthermore, they refuse to advise me on who the employee was that blocked the phone. To add insult to injury, they thi k that I am unaware of how systems in companies work. Every user ahas log in credentials and every action is logged under that user's credentials so please don't bull**** me and tell me that you can't see who did this. I will not advise anyone to use Vodacom.
No one at your Head Office can advise why the phone and sim was blocked, one agent had the nerve to say that you guys do this to "random contract customers as a safety option" I have never herd such nonsense in my life. My sim card was converted to prepaid on the 25/01/2021. The phone was blocked last week Wednesday.
I refuse to be inconvenienced anymore and i refused to be treated as if i am an idiot.
My work number is ***. Please can someone contact me immediately.
I am currently filling out the necessary
documents for Icasa and the telecoms ombudsman.
No one at your Head Office can advise why the phone and sim was blocked, one agent had the nerve to say that you guys do this to "random contract customers as a safety option" I have never herd such nonsense in my life. My sim card was converted to prepaid on the 25/01/2021. The phone was blocked last week Wednesday.
I refuse to be inconvenienced anymore and i refused to be treated as if i am an idiot.
My work number is ***. Please can someone contact me immediately.
I am currently filling out the necessary
documents for Icasa and the telecoms ombudsman.