Pathetic service and constant buck passing!

I registered a complaint over a month ago here and there is still no resolution (see http://hellopeter.com/vodacom/complaints/horrible-service-and-misled-into-poor-upgrade-***). I was completely misled into an inappropriate upgrade and have been passed back and forth between Vodacom and Vodacom4U with no real attempt to resolve the issue. I upgraded to a Samsung S6 Edge, under dealer guidance that battery life lasts 1.5-2 days. It barely lasts half of that with minimal use. The phone was tested by Vodacom and Samsung - TWICE! and returned without granting OBF. <br> <br> I indicated I am happy to change the phone for a BlackBerry Classic which I believe will be fit for purpose - Vodacom essentially came back and said that's ok, BUT I would STILL have to pay the monthly contract rate for the Samsung which is 3 TIMES the price of the blackberry - this is utterly ridiculous and unacceptable! I received calls from both Vodacom and Vodacom4U asking if I'm happy - I say I'm certainly NOT - they say ok and continue to do nothing about it, passing the buck to the other party. This is blatantly a contravention of the CPA in terms of misleading the customer and then refusing to make amends.