PATHETIC SERVICE AND CLUELESS AGENTS

Vodacom has taken more than 2 months to cancel a cellphone number after documents were provided on several occasions. We called their various numbers and spoke to consultants who have "no cooking clue" why this has not been processed. They have conveniently re**** on their remote working challenges due to COVID19.

This is just pure incompetence and laziness. We demand better management of current customers and lines available. for goodness sake- train your staff on your internal processes.