Pathetic service and breach of contact

To cut a long story short - was promised a free phone with my upgrade! On delivery was told to pay R70 a month.....was told by Vodacom to send the handset back and they will sort it out and get back to me!<br> I have requested recordings of my calls - 2 weeks and nothing! now my contact and upgrade have been cancelled! Vodacom has broken their contact with me! I have kept to my side of the deal - now u keep to yours! I have requested call back ect and still no one bothers to call me and try and resolve this issue.<br> Totally pathetic service!!!