Pathetic service and angry client

You do not deserve a star from me. All vodacom says sorry for inconvenience, escalating, escalating bull****!!! I order a fibre router with Vodacom in June, it was delivered before the 7th of July and zi still do not have an active connection today it’s the 05th of August. They logged a request with Vumatel on the 23rd of July and it’s been escalated ever since then. I even called Vuma or reported the issue faster than them and Vumatel was able to clear the line for me. I called Vodacom this morning and the operator said their scripted glourious words: ESCALATING!!!!!! Please fix this because you’re playing a blame game and you’re using my airtime on your game