Pathetic service and accounts department

So this all started with my wife being double billed for someone else's account...

After 6 months we finally got this matter resolved and still waiting for refunds...............

Now I cancelled one of my contracts paid in full and now they still charging me after I have made 16 calls to confirm cancellation.

I have received wrong statements charging me I call this pathetic uns****ed excuse of a call centre just to be told I won't be charged Yet you pathetic accounts still charge me more than 3 times my contract amount?????????

Now this is breach of contract and you can take your phone back and cancel this contract without any penalty.

I have had to many problems with Vodacom and I want out immediately!!!!!!!

If I don't pay you then you act immediately but when we as customers have complaints you don't care just want us to sign contract then no service!!!!!!!

I will also be contacting the consumer protection act today please give me URGENT FEEDBACK........