Pathetic service and a buch of ****s!!!!!!!!!

My fibre line has been out of order for more than a week. I reported the fault on Wednesday 27 September with no response from anyone at Vodacom. Eventually after numerous calls a technician were dispatched to my house on Monday 2 October, I was informed that the line needs to be replaced. Once again, I needed to follow up with Vodacom to when the installation team will be arriving and I was informed I will be contacted on the morning of Friday 6 October, by 12:30 I haven't received any communication from anyone. I've just been on the line with the contact center for an hour, speaking to 3 different people. No joy and refusing to give me the name and number of the technician that is supposed to come out. They are also refusing to transfer me to a manager. I eventually spoke to a manager who admitted that I was **** to by your staff. You can shove your fibre line where the sun doesn't shine, bye Vodacom!! You lost a loyal customer that has been withy Vodacom for years!!