Pathetic service AGAIN

<p>How much more pathetic can your service get? I received an sms to say that a credit has been done on my account and that was on the 21st of July...I called your contact centre and was told if I want the funds in my personal account I need to send bankstatements and it could take 14 days to process (ARE YOU KIDDING ME) you can so easily take money that does not belong to you but when you need to rectify the error you guys have so much stories it's ridiculous. I checked my statement and yet again NO CREDIT not even on my vodacom account so now guess what please expect a lawyer to contact you regarding this matter because I am sick and tired of the run around and lies that only vodacom is good at </p>