Pathetic service

I am very disappointed with the Vodacom Customer Care Department!!! I purchased r169 data bundle which is 500m daily + 15gb night owl for 30days. night owl is not reflecting then i called customer care spoke to one gentleman call went dead while checking then i called again spoke to a xhosa consultant ohhhh!!!! what a rude and confused lady she could assist with the matter told me to hold for more than 5 mins if am not mistaken but still couldn't assist then i was irritated then told her to put me thru to rate her service then she kept quiet for few seconds then hang up on me.....what service is this????? Vodacom???? I called again spoke to 3rd consultant and advised to remove my sim card on router for 30minutes should come right and she will call me to confirm but dololo nobody called and my data is not reflecting!!!!!