AA
Alicia A
1 reviews | Active since Oct 2019
04 May 2022, 09:22
Pathetic service
Once again Vodacom cannot ever fix their bills to their customers nor can they keep to their promises they make to their customers. Always over charging! My handset (phone) was R391. 30 and now it's R450. 00!! How the heck does Vodacom just change their bills without discussing this. They supposed to refund me money and still have not!
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Vodacom's replyOfficial
04 May 2022, 11:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2022, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team