TN
Trevor N
1 reviews | Active since Nov 2020
08 Mar 2022, 10:46
Pathetic service
Vodacom has given me poor service on my Fibre account and also billed me incorrectly. Called in to cancel and It wasn’t done and they even affected my credit score negatively. They have been “investigating “my case for months now. Pathetic!!!! Such a ****!
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Vodacom's replyOfficial
08 Mar 2022, 11:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Mar 2022, 11:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team