MH
Munro H
1 reviews | Active since Oct 2015
05 Mar 2020, 10:18
Pathetic Service
I have to wonder if there is a single truthful person working for Vodacom. I have contacted them so many times - via HelloPeter and Facebook - and the same thing come every time, empty promise after empty promise. I am tired of their useless service and non-care attitude. Ever since I took out a data contract I have been getting nothing but a run around and disgusting service - of late I have to reset router sometimes up to 4 times a day - not that I expect Vodacom to even do anything - they get my money every month so why should they... Believe me once my contract is finished I will NOT NOT NOT renew. Oh, and one last thing, thanx for your pathetic service.
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Replies (1)Vodacom's replyOfficial
05 Mar 2020, 16:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Mar 2020, 16:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
