WM
Wayne M
1 reviews | Active since Jun 2011
17 Nov 2020, 20:36
Pathetic service
Signal suddenly stops on fiber. 25 minutes on the phone 15 of which was on hold then recording asking to rate service and call cut nothing resolved still no signal.
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Replies (2)
Vodacom's replyOfficial
18 Nov 2020, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Nov 2020, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WM
Wayne M's updateReviewer Update
18 Nov 2020, 18:13What is due course it is now 24 hours with no fiber connection. Kindly resolve within 24 hours or remove your faulty system so I can go with a service provider that cares.
WM
Wayne M's update18 Nov 2020, 18:13
Reviewer Update
What is due course it is now 24 hours with no fiber connection. Kindly resolve within 24 hours or remove your faulty system so I can go with a service provider that cares.