KS
Keitumetse S

1 reviews | Active since Jul 2023

01 Jul 2023, 05:03

Pathetic service

22May 2023 I called to tell them I was moving and needed to relocate my fibre, the relocation process takes "only" two weeks, 1 July 2023 I am still without fibre, I have spoke to so many of Vodacom's *********** stuff that I have lost count. Escalation after escalation, this by far the worst service I have ever received in my entire life , and the funny part this greedy ****s still have the ***** to debit my account. This is unecaptable, Vodacom has no respect for their clients, they don't Value is at all.

0
Replies (1)
Vodacom
Vodacom's reply02 Jul 2023, 11:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team