KS
Keitumetse S
1 reviews | Active since Jul 2023
01 Jul 2023, 05:03
Pathetic service
22May 2023 I called to tell them I was moving and needed to relocate my fibre, the relocation process takes "only" two weeks, 1 July 2023 I am still without fibre, I have spoke to so many of Vodacom's *********** stuff that I have lost count. Escalation after escalation, this by far the worst service I have ever received in my entire life , and the funny part this greedy ****s still have the ***** to debit my account. This is unecaptable, Vodacom has no respect for their clients, they don't Value is at all.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
02 Jul 2023, 11:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jul 2023, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
