SR
Suraya R

1 reviews | Active since Oct 2018

02 Dec 2020, 10:52

Pathetic Service

App**** for a black friday deal, received an email for a lead confirmation, no one called, I called them was told to send an email which I did, today called again waited for 20 mins to be told there was only 100 deals available. Do your'll not have the decency to call customers back and advise them? Why didn't the first sales person know this so I would have had to make another call? Truly appalled by your level of incompetence.

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2020, 11:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team