GA
Gert A
1 reviews | Active since Jul 2016
03 Jan 2021, 17:23
Pathetic Service
Made 5 attempts the past 2 months to view my airtime and data balances on their website. Cannot view data at all and all my prepaid numbers reflect exactly the same balance... that of the first number viewed.
This used to work in the past, although intermittently...
This is so called 'Technology Company?' Pathetic. Reported it before and they contacted me by email. NOTHING seems to have been done about it.
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Vodacom's replyOfficial
04 Jan 2021, 07:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2021, 07:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team