Pathetic service

My experience with Vodacom has by far the worst, on the of 7th of October 2023 I went into the Maponya mall branch to make a claim on my iphone 11 that was ****** since I had insurance with Vodacom. Every week I call, and they keep telling me they don't have stock and they keep taking me from pillar to post. They are not providing me with any solutions, the only thing they do each time you call to enquire is tell you they don't have stock meanwhile they told me a claim is only valid for 2 months. The service received has been pathetic. That Vodacom insurance nonsense is just a **** nothing more.