Pathetic Service.

I app**** for an online contract submitted all relevant documentation. Everything approved and as explained I would like to port my current number.

Last week Friday 03.09.2021 a sales consultant phoned and stated everything has been approved but there's a specific consultant that needs to finalize the process. She phoned and stated that they working from home but they also work until 18;00 therefore the specific consultant will be able to phone me back seeing that it was around 17;00.

Guess what no one phoned and on Tuesday I send an e-mail requesting feedback. Everything has been approved and that they will phone me back during the day 07.09.2021.

Since Tuesday absolute silence. Again 10.09.2021 send an e-mail and the service consultant stated that I should phone and then they'll assist me.

So ultimately I used inappropriate language and now my responses are block.

Thank you Vodacom for making it clear that you are not interested in new business.

You deserve a zero star rating