PF
Patricia F
1 reviews | Active since Nov 2023
08 Nov 2023, 12:39
Pathetic service
I have a red flag and I regret taking a contract with them. the account is current meaning that I am paying them every month, but they keep on reinstating my dispute with no reason and the legal collection or whatever department that supposed to assist are just there for decoration. what a poor service.
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Vodacom's replyOfficial
08 Nov 2023, 14:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2023, 14:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team