Pathetic service

Honestly I haven’t had an issue with Vodacom before but the service from the call center is getting ridiculous and honestly getting me no where. I have called them 3 times know for the same issue and it’s just not being solved… No one can tell me how my data keep on mysteriously disappearing? How can a gigabyte of data disappear in 15 min. And I swear if one more agent tell me, my iPhone is setup incorrectly or the issues is with my device I am goin to scream… I have been using an iPhone for 8 years and my setting have been the same. But some how mysterious yesterday morning my phone has cleared 4gb of data in 3.5 hours … come on Vodacom I have been on ur network long enough to know there is an issue. I know how long gig last me. Who in their right one buys gig for gig knowing they use so much of data…

SOMETHING JUST DOESN’T ADD and honestly asking to resolve this issue gets you no where… no one calls you back and what’s worse no one can give you a reference number for ur call so you have to start the whole process again…

Now I am out 4gig of data at R85 a piece and no one that can actually help…